Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@cardboardstands.co.uk. Please note that returns will need to be sent to the following address:
Anytech Limited, Unit 4, River Ray Industrial Estate, Swindon SN2 2DT
If your return is accepted, we’ll send you a return shipping label at cost of £8.50. Items sent back to us without first requesting a return will not be accepted.
We can supply you a Return label for cost of £8.50. There is no restocking fees No cost. We will refund you with 7 days of receiving the return.
You can always contact us for any return question at support@cardboardstands.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom printed products or personalized items are non-refundable except in cases where it is damanged on delivery. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at
Phone number: 01793 228 700
Email: support@cardboardstands.co.uk
Physical address: Unit 4, River Ray Industrial Estate, Swindon SN2 2DT, United Kingdom
VAT number: GB231107560
Company number: 08258562